Shipping Info

SHIPPING POLICY

In-stock orders ship within 3-5 business days, Monday thru Friday. We do not process orders on the weekend, so orders placed on Friday will process and ship the following business day. Orders placed on holiday will begin processing the next business day. No holiday delivery is available. Orders placed after 12:00 PM PST are typically processed the following business day.  You may also choose to upgrade to expedited delivery for an additional charge. You will be notified if there are any out of stock items and its expected receipt date. All orders will be shipped via USPS or UPS.

CONFIRMATION ON SHIPPING

When your item has been shipped, ENDERSON Bagware will send you an email notification confirming your shipment and provide you with your tracking number.

INTERNATIONAL SHIPPING

ENDERSON Bagware offers international shipping wherever USPS and UPS delivers.

International shipping rates may vary depending on the country that we are shipping to. Typical transit time is between 7-10 business days, but occasionally items can experience customs delay of several weeks. When a package is in transit tracking is not provided for you package, we can only confirm delivery.

Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from weekendcasual.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and those customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

If the order is a gift, the package is marked “Gift,” but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.

Refused Shipments – If you decide to refuse any shipments from enderson.com, as a customer you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to enderson.com. 

SHIPPING ADDRESS OPTIONS

Packages can be sent to the same address as your billing address or to another address for domestic orders. Either option may be selected during your checkout process. Please make sure that the correct address corresponds to the designated billing and shipping areas on the form.

LOST OR MISSING PACKAGES

ENDERSON Bagware is not liable if an incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will take full responsibility of the original order that was made for you at no charge.

ESTIMATING YOUR ORDER COST IN A FOREIGN CURRENCY

All prices on our site are listed in US dollars, and charged in US dollars unless otherwise select within the 'cart' section of your order process. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. 

To contact our customer service office regarding any shipping related issue you do not find on this website, please email us at customerservice@enderson.com. Our service desk is open Monday through Friday 9:00AM to 6:00PM PST.